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COVID Updates

June 23:

  • Prometric Phones Open Again
    • Prometric has re-opened its phone lines (1-800-MED-EXAM); however, please expect long hold times.
  • COVID-19 resources and information for USMLE examinees
  • Testing
    • USMLE Step 3 testing has resumed at most Prometric testing centers.
    • Prometric has continued to expand capacity at its testing centers. However, you may still experience difficulty in finding a seat in the near future; we encourage you to check the Prometric website ( frequently for dates that best fit your schedule. Currently, there are no fees for rescheduling.
    • Do not feel compelled to test if you do not feel well or if you do not feel ready or prepared to test. All eligibility periods have been extended through December 31, 2020, and we are working to further extend them through June 30, 2021.  
    • A listing of site openings is available on the Prometric website at:
    • Before testing, be sure to review Prometric’s social distancing policies that apply at all test centers in North America.
  • Issues with Scheduling, Rescheduling, etc.
    • We are hearing that Step 3 appointments are being changed (cancelled, rescheduled) in a haphazard fashion and that emails coming from Prometric may obtain erroneous or incomplete information. As we work through these issues, you may receive some communications about your Step 3 test dates/schedule/exam from the NBME (i.e., an email address), rather than the FSMB or Prometric. So, please do not be surprised or alarmed by that or ignore any emails that you receive from the NBME.
    • We are hearing that finding available exam dates is difficult and that, in some areas, there are not open dates until September 2020 or later. Unfortunately, we are not able to schedule or reschedule your exam for you, or to prioritize your examination above any other examinee’s. The best guidance we can provide right now is to check the Prometric website for open centers and seat availability ( as frequently as possible. We have heard that new testing dates are becoming available periodically, even some that were previously unavailable.  
    • When scheduling or rescheduling your test dates on the Prometric website, be sure to enter your information (name, candidate ID) in order to see the most accurate test center and date availability. If you search Prometric’s website for open dates without inputting your information, you will see ALL dates where that center has ANY availability for testing (that is, you will see availability for any exams, not just USMLE). Just because a center has availability does not mean that it has availability to accommodate Step 3 Day 1 or Day 2 (i.e., a 7-hour test day or a 9-hour test day). Inputting your name and Candidate ID will ensure you are only seeing dates where that Prometric center can accommodate your USMLE Step 3 Day 1 and/or Day 2 exam.
    • If you have any questions or would like to make sure we are aware of the issues examinees are experiencing with Prometric and/or file a complaint about what is occurring, please contact us at (817) 868-4041 or so that we can have your situation on file and share it with staff responsible for communicating and coordinating USMLE issues directly with Prometric. We have been and continue to be in daily contact with Prometric to represent and communicate examinees’ needs and issues.
  • Eligibility Periods
    • All 2020 eligibility periods in the Step 3 application have been set to end on December 31, 2020. Registrations submitted before this change were made have been extended through December 31, 2020. If your eligibility period is not through December 31, 2020, please contact us at (817) 868-4041 or and ask for your eligibility to be extended through the end of the year. The eligibility will be extended for free.
    • We are also working to further extend eligibility periods through June 30, 2021. We expect to be done with this in mid-July 2020. All eligibility periods are being extended for free and do not require you to do anything. You will be notified via email with a new scheduling permit once your eligibility period has been extended.  
    • Once eligibility periods are extended through June 30, 2021, please keep in mind that you will not be able to schedule a test date more than 6 months in advance. This restriction has always been in place with Prometric and has not been changed as a result of the COVID-19 pandemic. Therefore, for example, if you receive your new permit (with your eligibility extended through June 30, 2021) in August 2020, you will not be able to schedule a test date beyond February 2021.
    • 2021 eligibility periods will not be available via the Step 3 application until September 2020.
  • Step 3 Certification of Identity (CID) Forms
    • FSMB is now accepting electronic signatures and electronic/remote notarization of the Step 3 CID form.
    • FSMB is also accepting completed CID forms via email at Due to COVID-19, we are in the office on a very limited basis, and it will be several days to a week before we are able to obtain and process your CID if it is mailed to our offices. Please contact us at or (817) 868-4041 if you are not able to scan & email your completed CID to us.  
    • The Step 3 CID is not an application for Step 3. You must ALSO submit an online Step 3 application and fees before we can complete your Step 3 registration.
    • A CID is required for all Step 3 applications unless a valid one is already on file. Approved CIDs from prior Step 3 applications are valid for 5 years from the date of notarization. If you need to reapply for Step 3 during that 5-year period, it is not necessary to submit a new CID.