DocuSign is a secure, timely method for transmitting verification data from medical schools and training programs and includes a full transaction audit trail.

All information prepopulated in the verification form is received from the applicant. Program staff can edit any of the prepopulated data but cannot add or delete an entry. If the form contains incorrect program information (i.e., information that did not occur at the program or incomplete data), program staff should decline to sign the form and provide the applicable reason.

DocuSign will automatically email notifications and reminders to the primary program contact on record with FCVS (usually the Program Coordinator) and to anyone who has been assigned to certify the verification (usually the Program Director). You can also create an account with DocuSign and receive notifications via your account.

Programs will receive reminders for outstanding requests every seven days. FCVS also conducts periodic audits by contacting the program to ensure the verification request has been received and may also inquire about the status of the request.

There are two possible reasons for notifications after a verification has been completed:
A duplicate request exists within the DocuSign system, or the verification was returned to FCVS via standard email, fax, or mail. To resolve either issue, please contact FCVS at docusign@fsmb.org.

Emailed verifications are not tracked by DocuSign and can impact the follow-up cycle for these requests. DocuSign provides a trackable, secure, and timely method to respond to FCVS verification requests.

Programs can access the verification request using the “Review Document” link located in the DocuSign verification request. Note: Free DocuSign accounts can be created with the initial verification request received from FCVS. Accounts created after the initial request may be subject to separate account setup fees.

Yes. There is a required field located under the signature box which asks if there are any additional forms to upload. If the program selects “YES,” then a paperclip icon is available to use for attaching documents.

DocuSign forms require a Program Director’s signature. If the form is incorrectly signed by others, please email a “Void Request” to FCVS Support at docusign@fsmb.org detailing the reason for the void. FCVS Support will make the necessary changes and resend the verification request within two business days.